Most orders will be processed and shipped out within 2 business days of receiving the order.
Belight Tea (and all our Wellness Teas) ship free within the US. All orders sent First Class Mail unless shipping weight exceeds 14oz, then it will be shipped via Priority Mail. If you need expedited shipping, please email or call immediately after your order is placed. If your order value is over $20, we can provide a tracking number.
That’s right, we’ve gone global! International customers can choose between US$15 Flat Rate shipping or calculated shipping at checkout. Any and all customs fees, duties, and/or taxes are the responsibility of the buyer. Customer assumes the risk for any products confiscated or opened by customs. Please check your country’s import policies if you’re unsure.
Other Shipping Info
Please double check you entered your shipping address correctly. If you notice an error, contact us immediately. (We are not responsible for mis-typed addresses.)
If the package has already shipped, please work with your local postmaster (or residents at your previous address) to locate and recover your package.
If your package is returned to us, we will re-ship the package at your cost. Please contact us to make arrangements.
We stand behind our 30-day money-back satisfaction guarantee for our Wellness Tea blends, namely Belight Tea. If necessary, please contact us to find out our return procedures. Return policy is not valid in the case of mis-typed address, wrong quantity, or wrong product ordered.
Sales on all other items are FINAL (once the order is processed).